Interoperability Leader

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Interoperability: the next stop towards patient-centric care
Faster and less expensive connectivity to HIEs, ACOs, and acute, post-acute and ambulatory EMRs
Integrated Direct secure messaging
C-CDA Continuity of Care Documents (CCDs) can be sent, received, and parsed

NDoc’s rapid information exchange technology quickly connects your agency data with HIEs, ACOs and providers across the healthcare continuum allowing the complete picture of a patient’s health to emerge during treatment.

Strategic interoperability enables you to capture, share, understand and then act on the data, which translates into better medical care and better patient outcomes. Everyone wins.

To help accomplish the ARRA/HITECH goal of improved patient outcomes and reduced healthcare costs, much emphasis is being placed on better handling of patient transitions from one level of care to another and from one provider to another.

Key to better transitions is better data sharing between providers, best accomplished when providers use systems that are “interoperable”… systems that, by design, use a standards-based approach to information exchange.

Frequently Asked Questions

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My software interfaces with other vendors like telehealth and benchmarking – does this mean I have interoperability?

Unfortunately, no. Vendors have been interfacing to partner systems for years – NDoc has been interfaced to others for over two decades.

Interoperability is much more complex. First, it involves many more layers of communication. It also involves many more simultaneous partners – in the case of an ACO or HIE it could involve hospitals, physicians and post-acute facilities. Interoperability also involves a specific set of approved data and communication standards like Consolidated Clinical Data Architecture and Direct. These are just a few of the many differences between the interfaces of old and interoperability of tomorrow.

Why is interoperability so important to me?

CMS is steadily shifting its reimbursement model from quantity-based to quality-based. Corresponding initiatives like accountable care organizations (ACOs) are gaining solid ground. As a home health provider in the new post-acute world, your major source of referrals will shift from hospitals and physicians with whom you’re loosely connected to an organization or health system charged with the wellbeing of a defined patient population. An organization or health system to which you must be tightly connected at multiple levels, including data exchange. An organization or health system that has either included you – or excluded you – from their world.

You will improve your odds of ACO participation by demonstrating that you can improve patient outcomes; that you can keep the ACO’s patients out of the hospital; and that you can connect – interoperate – with the other providers in their continuum of care. If you are not chosen to participate, you’ll be left to scramble for patient referrals outside the ACO.

So, how do I “get interoperability”?

One way is to buy a certified EMR like NDoc. Part of the certification process for any EMR vendor is proving their interoperability by demonstrating they can produce and consume (export and import) clinical summaries. NDoc is fully CCHIT Certified® 2011.

Read more about interoperability on the HealthShare website:
Breakthroughs in Strategic Interoperability

Still have unanswered questions? Get in touch

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Frequently Asked Questions

My software interfaces with other vendors like telehealth and benchmarking – does this mean I have interoperability?

Why is interoperability so important to me?

So, how do I “get interoperability”?

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