3 Challenges to Hospice and Home Health Agency Optimization EMR Software Helps to Avoid

Agencies face several challenges, from retaining a strong workforce to maintaining compliance with regulating agencies. Technology has assisted in ensuring that several of these challenges are addressed and mitigated, and below we will cover 3 of the challenges faced by agencies that EMR software helps to avoid.  

Maintaining Compliance and Following Data Reporting Requirements

Maintaining compliance is at the forefront of challenges that agencies face, and maintaining proper compliance is something that can be mitigated with EMR software such as Thornberry’s. Our unique customization practices help to ensure that your organization meets all requirements and compliance for regulating agencies.  

Workforce Management

A key focus for every agency is retaining the talented clinicians that they have on staff. Churn is a very costly and inefficient practice, so ensuring a workplace that is both efficiently managed and employs the latest technologies to reduce administrative tasks is essential to improving the turnover rate so that agencies spend less time hiring and more time focusing on patient care.

Fewer keystrokes and less time operating the EMR while still allowing them remote and consistent access to real-time data on their patients is the best way to keep clinicians happy and satisfied with their working environment. Thornberry knows how important time is in the healthcare industry, and we have made a core function of our software to reduce keystrokes while also providing all the technology that an agency needs to offer the best patient care.

Customer Relationship Management

Providing better clinical decision support helps promote better and more effective workforce management for agencies and ensuring patients’ data is stored accurately along with physician notes, diagnoses, and treatment plans promotes the best care for patients. EMR also assists in ensuring that patients receive reminders of their appointments, reducing cancellations and no-shows as well as keeping them up to date with any changes their clinician may need to make to their appointment.

Overall, Thornberry’s EMR offers a host of benefits to agencies and helps mitigate a number of common challenges agencies face. Improving customer relationships, workforce management, and regulatory compliance are just 3 key areas that agencies benefit from when implementing Thornberry’s EMR into their agency. 

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