The fiscal health of any healthcare organization is directly impacted by the efficiency of its billing process. Determining the efficacy of your organization’s revenue cycle management system will help you determine whether you can benefit from tightening up your processes. Doing so will often ensure a more accurate, efficient, streamlined performance of your billing system.
Analyzing Key Revenue Drivers
Each organization has a number of key revenue drivers, and those include each and every step along the path from when a patient makes an appointment to when the final balance is collected on the account. In home health and hospice, these steps may include insurance eligibility verification, submitting claims, coding, managing denied claims, and posting payments - just to name a few.
Each step within this process impacts how quickly and efficiently your organization gets paid, so it is imperative to break down your full revenue cycle from top to bottom to assess any areas that could stand to be improved to maximize efficiency.
Streamlining Your Revenue Cycle with NDoc
If you are struggling with efficiency in the area of billing, some common challenges that agencies face include complex and antiquated data gathering and documentation protocols, lack of transparency in accessing important billing data, difficulty making sense of reporting, and lack of customization.
Thornberry EMR includes NDoc technology which offers full transparency into the claims process your agency is going through which gives CFO’s real-time data on the overall health of their revenue cycle.
It also addresses many common challenges agencies face regarding their billing and offers an all-encompassing solution that maximizes productivity and efficiency. The fully customizable dashboard allows you to glean actionable insights from your data at a glance, anytime and anywhere.
Efficient Management of a Home Health or Hospice Revenue Management Cycle Begins with Intuitive Data and Document Collection
One of the challenges that billing managers often face is keeping track of all the agency’s outstanding claims and prioritizing those claims with appropriate follow up. An interface that prioritizes claims based on status enhances operational efficiency and makes oversight of the billing system much easier.