Knowledgebase

Welcome to the Knowledgebase – the portion of the website designed to provide access to documentation and materials that are vital to your use of the NDoc application.

Scheduling a Non-Skilled Care Plan

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17.18 – NDoc Update Webinar

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17.17 – NDoc Update Webinar

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17.15 – NDoc Update Webinar

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17.15 – Insurance Walk-through

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17.14 – NDoc Update Webinar

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17.13 – NDoc Update Webinar

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17.12 – NDoc Update Webinar

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17.11 – NDoc Update Webinar

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17.10 – NDoc Update Webinar

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17.25 – NDoc Update - OASIS-E

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Supplementary Video – 2021 Hospice Final Rule

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Driving Your Success – Advanced Scheduling

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Driving Your Success – CTI Workflow

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Driving Your Success – Community Bereavement in NDoc

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Driving Your Success – Analytics-A Snapshot

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Driving Your Success – Contact Management

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Driving Your Success – Interfaces & PDGM

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Driving Your Success – PDGM Workflows

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Driving Your Success – PDGM Revenue Cycle

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Driving Your Success – PDGM in NDoc

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Driving Your Success – POC: Where does the information all come from?

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Driving Your Success – Infection Surveillance, Prevention and Education

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Driving Your Success – Home Health Gold, NDoc and Star Ratings/Value-Based Purchasing

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Driving Your Success – Medications and Orders

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Driving Your Success – Flowsheets

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Patient Activity/Care Meetings Webinar

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Driving Your Success – ICD Logic/Cypherlink

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Billing Management

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Intro to DeepSee

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Cypherlink in NDoc Webinar

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Data Security Webinar

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April 2014 NDoc Hospice Regulatory Changes

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2021 - Thornberry Zendesk Support Overview

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HBS Billing – Creating a RAP

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HBS Billing – Creating a Final

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HBS Billing – Creating a Commercial Claim

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HBS Billing – Hospice Billing

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HBS Billing – Accounts Receivable Reporting

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HBS Billing – Month End Reporting

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Intro to NDoc (all segments)

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Sign In

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Patient Account Summary

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Messaging

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Document Library

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Calendar

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Intake in NDoc (all segments)

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Registration and Referral

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Insurance

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Medications and Allergies

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Orders, Disciplines and Frequencies

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Patient Activity and Scheduling the First Visit

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Office Functions (all segments)

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Patient Calendar and Account Summary

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Printing Reports

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Printing Orders and POCs

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Document Tracking

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Messaging and Patient Activity

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QA and Supervisory Tasks (all segments)

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Changing the Patient Record

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Tips for Common Charting Mistakes

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Utilizing the Employee Dashboard

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Reports, Flowsheets and Analytics

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Billing Management

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Scheduling (all segments)

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Calendar Overview

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Scheduling Visits and Meetings

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Working with the Multi-Clinician View

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Managing Availability, Overlaps, and Authorizations

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Scheduling Queue

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Admissions (all segments)

Home Health - Clinical 1 – Admissions

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Synchronizations

Home Health - Clinical 1 – Admissions

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Messaging, Employee Dashboard and Document Library

Home Health - Clinical 1 – Admissions

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Charting a Visit

Home Health - Clinical 1 – Admissions

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Orders

Home Health - Clinical 1 – Admissions

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Medications and Allergies

Home Health - Clinical 1 – Admissions

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Referring Disciplines and Frequency Orders

Home Health - Clinical 1 – Admissions

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Scheduling a Visit

Home Health - Clinical 1 – Admissions

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Revisits (all segments)

Home Health - Clinical 2 – Revisits

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Synchronizations

Home Health - Clinical 2 – Revisits

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Messaging, Employee Dashboard and Account Summary

Home Health - Clinical 2 – Revisits

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Disciplines, Frequencies, and Non-Skilled Care Plans

Home Health - Clinical 2 – Revisits

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Charting a Visit

Home Health - Clinical 2 – Revisits

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Charting Medications

Home Health - Clinical 2 – Revisits

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Creating and Approving the POC

Home Health - Clinical 2 – Revisits

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Patient Care Meeting

Home Health - Clinical 2 – Revisits

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Recertifications/Transfers/Resumption of Care/Discharges (all segments)

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Synchronizations

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Messaging, Employee Dashboard and Account Summary

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Recertification Visit

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Medications, Orders, Plan of Care

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Transfer and Resumption of Care

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Discharge

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Admissions (all segments)

Hospice - Clinical 1 – Admissions

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Synchronizations

Hospice - Clinical 1 – Admissions

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Messaging, Employee Dashboard and Document Library

Hospice - Clinical 1 – Admissions

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Charting a Visit

Hospice - Clinical 1 – Admissions

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Orders

Hospice - Clinical 1 – Admissions

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Medications and Allergies

Hospice - Clinical 1 – Admissions

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Referring Disciplines and Frequency Orders

Hospice - Clinical 1 – Admissions

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