Knowledgebase

Welcome to the Knowledgebase – the portion of the website designed to provide access to documentation and materials that are vital to your use of the NDoc application.

Telehealth Interface

Thornberry Ltd currently offers to accept an inbound interface from a telehealth vendor of your choice. Here, we’ve included technical specifications and documentation related to the implementation of this type of interface. Please contact us at help@thornberryltd.com for further information and pricing.

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NDoc Standard HL7 Telehealth Specification
This is a technical spec document that includes segment descriptions, sample messages, and field listings for the current telehealth inbound interface accepted by Thornberry Ltd.

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Standard Telehealth Interface Connected Care Reference
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Standard Telehealth Standard Implementation Gantt Chart
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Standard Telehealth Sample Implementation Timeline
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17.18 – NDoc Update Webinar

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17.17 – NDoc Update Webinar

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17.15 – NDoc Update Webinar

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17.15 – Insurance Walk-through

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17.14 – NDoc Update Webinar

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17.13 – NDoc Update Webinar

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17.12 – NDoc Update Webinar

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17.11 – NDoc Update Webinar

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17.10 – NDoc Update Webinar

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17.25 – NDoc Update - OASIS-E

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Supplementary Video – 2021 Hospice Final Rule

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Driving Your Success – Advanced Scheduling

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Driving Your Success – CTI Workflow

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Driving Your Success – Community Bereavement in NDoc

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Driving Your Success – Analytics-A Snapshot

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Driving Your Success – Contact Management

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Driving Your Success – Interfaces & PDGM

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Driving Your Success – PDGM Workflows

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Driving Your Success – PDGM Revenue Cycle

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Driving Your Success – PDGM in NDoc

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Driving Your Success – POC: Where does the information all come from?

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Driving Your Success – Infection Surveillance, Prevention and Education

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Driving Your Success – Home Health Gold, NDoc and Star Ratings/Value-Based Purchasing

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Driving Your Success – Medications and Orders

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Driving Your Success – Flowsheets

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Patient Activity/Care Meetings Webinar

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Driving Your Success – ICD Logic/Cypherlink

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Billing Management

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Intro to DeepSee

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Cypherlink in NDoc Webinar

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Data Security Webinar

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April 2014 NDoc Hospice Regulatory Changes

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2021 - Thornberry Zendesk Support Overview

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HBS Billing – Creating a RAP

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HBS Billing – Creating a Final

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HBS Billing – Creating a Commercial Claim

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HBS Billing – Hospice Billing

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HBS Billing – Accounts Receivable Reporting

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HBS Billing – Month End Reporting

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Intro to NDoc (all segments)

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Sign In

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Patient Account Summary

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Messaging

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Document Library

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Calendar

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Intake in NDoc (all segments)

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Registration and Referral

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Insurance

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Medications and Allergies

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Orders, Disciplines and Frequencies

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Patient Activity and Scheduling the First Visit

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Office Functions (all segments)

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Patient Calendar and Account Summary

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Printing Reports

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Printing Orders and POCs

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Document Tracking

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Messaging and Patient Activity

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QA and Supervisory Tasks (all segments)

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Changing the Patient Record

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Tips for Common Charting Mistakes

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Utilizing the Employee Dashboard

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Reports, Flowsheets and Analytics

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Billing Management

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Scheduling (all segments)

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Calendar Overview

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Scheduling Visits and Meetings

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Working with the Multi-Clinician View

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Managing Availability, Overlaps, and Authorizations

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Scheduling Queue

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Admissions (all segments)

Home Health - Clinical 1 – Admissions

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Synchronizations

Home Health - Clinical 1 – Admissions

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Messaging, Employee Dashboard and Document Library

Home Health - Clinical 1 – Admissions

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Charting a Visit

Home Health - Clinical 1 – Admissions

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Orders

Home Health - Clinical 1 – Admissions

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Medications and Allergies

Home Health - Clinical 1 – Admissions

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Referring Disciplines and Frequency Orders

Home Health - Clinical 1 – Admissions

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Scheduling a Visit

Home Health - Clinical 1 – Admissions

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Revisits (all segments)

Home Health - Clinical 2 – Revisits

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Synchronizations

Home Health - Clinical 2 – Revisits

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Messaging, Employee Dashboard and Account Summary

Home Health - Clinical 2 – Revisits

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Disciplines, Frequencies, and Non-Skilled Care Plans

Home Health - Clinical 2 – Revisits

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Charting a Visit

Home Health - Clinical 2 – Revisits

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Charting Medications

Home Health - Clinical 2 – Revisits

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Creating and Approving the POC

Home Health - Clinical 2 – Revisits

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Patient Care Meeting

Home Health - Clinical 2 – Revisits

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Recertifications/Transfers/Resumption of Care/Discharges (all segments)

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Synchronizations

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Messaging, Employee Dashboard and Account Summary

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Recertification Visit

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Medications, Orders, Plan of Care

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Transfer and Resumption of Care

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Discharge

Home Health - Clinical 3 – Recertifications/Transfers/Resumption of Care/Discharges

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Admissions (all segments)

Hospice - Clinical 1 – Admissions

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Synchronizations

Hospice - Clinical 1 – Admissions

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Messaging, Employee Dashboard and Document Library

Hospice - Clinical 1 – Admissions

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Charting a Visit

Hospice - Clinical 1 – Admissions

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Orders

Hospice - Clinical 1 – Admissions

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Medications and Allergies

Hospice - Clinical 1 – Admissions

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Referring Disciplines and Frequency Orders

Hospice - Clinical 1 – Admissions

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Scheduling a Visit

Hospice - Clinical 1 – Admissions

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Revisits (all segments)

Hospice - Clinical 2 – Revisits

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Synchronizations

Hospice - Clinical 2 – Revisits

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Messaging, Employee Dashboard and Account Summary

Hospice - Clinical 2 – Revisits

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Disciplines, Frequencies, Non-skilled Care Plans

Hospice - Clinical 2 – Revisits

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Charting a Visit

Hospice - Clinical 2 – Revisits

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Medications

Hospice - Clinical 2 – Revisits

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Creating and Approving the POC

Hospice - Clinical 2 – Revisits

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IDG Meeting Prep and Patient Activity

Hospice - Clinical 2 – Revisits

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Recertifications, Level of Care Changes, and Discharges (all segments)

Hospice - Clinical 3 – Recertifications, Level of Care Changes, and Discharges

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Synchronizations

Hospice - Clinical 3 – Recertifications, Level of Care Changes, and Discharges

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Messaging, Employee Dashboard and Account Summary

Hospice - Clinical 3 – Recertifications, Level of Care Changes, and Discharges

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Recertification Visit

Hospice - Clinical 3 – Recertifications, Level of Care Changes, and Discharges

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Medications, Orders and Plans of Care

Hospice - Clinical 3 – Recertifications, Level of Care Changes, and Discharges

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LOC Changes and Discharges

Hospice - Clinical 3 – Recertifications, Level of Care Changes, and Discharges

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Admissions (all segments)

Social Worker and Chaplain - Clinical 1 – Admissions

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Synchronizations

Social Worker and Chaplain - Clinical 1 – Admissions

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Messaging, Employee Dashboard and Document Library

Social Worker and Chaplain - Clinical 1 – Admissions

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Orders, Discipline Referral and Frequencies

Social Worker and Chaplain - Clinical 1 – Admissions

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Charting a Visit

Social Worker and Chaplain - Clinical 1 – Admissions

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Revisits (all segments)

Social Worker and Chaplain - Clinical 2 – Revisits

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Synchronizations

Social Worker and Chaplain - Clinical 2 – Revisits

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Messaging, Employee Dashboard and Account Summary

Social Worker and Chaplain - Clinical 2 – Revisits

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Charting a Visit

Social Worker and Chaplain - Clinical 2 – Revisits

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Calendar

Social Worker and Chaplain - Clinical 2 – Revisits

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Recertification, Levels of Care and Discharge (all segments)

Social Worker and Chaplain - Clinical 3 – Recertification, Levels of Care and Discharge

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Synchronizations

Social Worker and Chaplain - Clinical 3 – Recertification, Levels of Care and Discharge

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Messaging, Employee Dashboard and Account Summary

Social Worker and Chaplain - Clinical 3 – Recertification, Levels of Care and Discharge

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Recertification Visit

Social Worker and Chaplain - Clinical 3 – Recertification, Levels of Care and Discharge

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Orders, Level of Care and Discharge

Social Worker and Chaplain - Clinical 3 – Recertification, Levels of Care and Discharge

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Contacts and Bereavement

Social Worker and Chaplain - Clinical 3 – Recertification, Levels of Care and Discharge

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Bereavement and Volunteer Management (all segments)

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Prebereaved

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Patient Associated Bereaved

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Community Bereaved

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Letter Printing

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Volunteer Management

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Physician Workflow (all segments)

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Messages, Account Summary, and Document Library

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Orders

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