Knowledgebase

This video provides an overview of changes released in the 17.16 update to assist hospice customers with the 2021 Hospice Final Rule, including a new fields for documentation of non-covered services, additional terminal relationship fields, an additional administrative table, and a report option that centralizes required information from the patient record.

This video provides a basic demo of the Cypher solution and the corresponding integration plan for the NDoc application.

This video provides an overview of how to establish an Infection Surveillance program and use NDoc to assist in related prevention and education.

This video provides a basic overview of the ability to see the history of several fields in visit charting at once via the Flowsheet function in NDoc, including a walkthrough of default options and the setup of your own.

This video provides a basic overview of the Patient Activity and Patient Care Meetings functions, including how to schedule, complete, and report on various activities.

This video provides a basic overview of the Billing Management function in NDoc, including table setup and function options.

This webinar helps customers address day to day concerns managing patients in the PDGM world. The webinar covers SOC process, ensuring the appropriate diagnoses are on your POC, getting the desired reimbursement for patients discharged out of the hospital, and documenting appropriate functional status. We also discuss change in diagnosis during the first billing period and whether to do a significant change in status or just a diagnosis order in response.

This video provides an overview of the changes in the NDoc Hospice Regulatory patch.iew of the changes in the NDoc Hospice Regulatory patch.

All hospice agencies know they have to provide bereavement services to the community they serve at large regardless of whether the loved one was in your hospice or not. This webinar presents NDoc’s Contact Management as a tool to help you accomplish this.

This video provides a basic demo of the DeepSee Analytics Module in the NDoc application.

As you prepare for PDGM, are you thinking through what role automation might play in your plan to increase efficiency? Our upcoming webinar will discuss a number of interfaces that our customers have been benefiting from for years, but that may become even more critical to survivability under PDGM.

As agencies face more scrutiny regarding how they maintain patient privacy, it is important to find tools to better protect patient data, especially data found on a laptop. Encryption is an important tool to safe-guard patient data. In this webinar, viewers receive an overview of current security standards and the tools available to help prevent security breaches

All hospice agencies understand they have to set up bereavement services. NDoc’s Contact Management functionality helps you accomplish this, but are you of all the bells and whistles NDoc has to offer? Were you aware Contact Management is also designed to track donors? This webinar covers these topics and more.

If you are you using the scheduling function in NDoc but are worried there might be aspects you are not taking advantage of, this video takes a comprehensive look at what makes this piece of NDoc unique and a vital part of agency workflow.

What is Analytics? How can customers use it to help them manager their day? This webinar acquaints customers with NDoc’s embedded business intelligence feature that allows for easy manipulation of data from a clinical, back-office workflow, and financial perspective.

Worried about cash flow in PDGM? Not sure you can track everything to get your claims out the door in 10 days or less? This webinar includes time-saving steps to move your workflows to achieve success in a PDGM world. We cover recommended reports for keeping tabs on all important steps, and provide helpful, revenue cycle improving tips that will lead to better cash flow.

This webinar provides workflow and setup recommendations intended to allow hospice customers to track required Certification of Illness documentation.

This video provides a basic overview of the ICD Logic/Cypherlink NDoc integration and how it can be made available to customers as of December, 2016.

This video provides an overview of the workflows in NDoc related to medications and orders.

This video provides an overview of application level plans and improvements within NDoc to position customers for PDGM in 2020.

This video provides an overview of the origins of the NDoc POC document.

This video provides a brief walkthrough of Zendesk Support use to help ensure customers can effectively manage their support requests.

This video provides an overview of how NDoc and Home Health Gold have partnered to help customers take advantage of their data.